SnapCatch – Privacy Policy




This Privacy Policy governs the use of personal information by SnapCatch Limited, a New Zealand registered company with its registered address at Management Accountants, Unit A, Building 1, 100 Bush Road, Rosedale, Auckland, 0632, New Zealand (“SnapCatch”).


Your Privacy Rights

SnapCatch is committed to complying with its obligations under the Privacy Act 2020 when dealing with your personal information. Any personal information you provide to us will be stored, used and disclosed by SnapCatch in accordance with this Privacy Policy.

This Privacy Policy should be read in conjunction with any applicable terms and conditions relating to the use of and access to our website, mobile applications (“App”), and other products or services (collectively, “Services”).

If you have any questions regarding this Privacy Policy or wish to access or amend the personal information that we hold about you, please contact us at info@snapcatch.co.nz.


Acceptance of this Privacy Policy

By accessing or using our Services, or otherwise providing us with personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, disclosure, storage and retention of your personal information as described in it.


Amendments to this Privacy Policy

We may amend and update this Privacy Policy from time to time by posting a revised version on our website and/or App. Any changes will apply from the date we post the updated version. If we make any significant changes, we will provide reasonable notice through our website, App, or by email. By continuing to use our Services after such notice, you are deemed to have accepted the updates. If you do not agree, you must notify us and stop using our Services.


How We Collect Information About You

Your personal information will be collected and held by SnapCatch. The type of information we collect depends on the purpose, and may include:

  • Identifying information such as your name, profile photo, and biography (if uploaded)
  • Contact information such as phone number, postal address, email address, and social media accounts
  • Payment information (for prize money) such as bank account number and account holder details
  • Information about your fishing preferences and skill level
  • Records of competitions entered, including performance metrics and awards
  • Location data, including location of catches (if uploaded)
  • Information relating to your posts, comments, likes and other social interactions in the App
  • Website or App usage data

We may collect personal information when you:

  • Access our website or download our App
  • Subscribe to our newsletter or publications
  • Register a SnapCatch account
  • Purchase products or services from us
  • Participate in or attend events or competitions run by SnapCatch or affiliated clubs
  • Submit feedback or contact us through any channel
  • Interact with us via social media, email or telephone
  • Are required by law to provide information

We may also collect personal information indirectly from third-party competition partners such as fishing clubs that host competitions using the App.

When you use our website or App, we may collect non-identifiable data such as IP address, referral URL, geo-location, and pages accessed. Where such data is considered personal information under applicable law, we will comply with those legal obligations.

If you choose not to provide requested personal information, you may be unable to participate in certain events or access certain Services.

Where you provide information about another individual, you confirm that you have their authority and consent to do so.


How We Use and Disclose Your Information

We use and disclose personal information for the following purposes:

  • To provide and manage access to our Services, including competitions and community features
  • To communicate with you, including customer support and feedback
  • To personalise and improve your user experience
  • To research, analyse and enhance our Services
  • To perform administrative functions
  • To conduct market analysis and customer insights
  • To comply with legal obligations under the Privacy Act 2020
  • To send you marketing or promotional communications (with your consent)

You can opt out of marketing communications at any time by emailing info@snapcatch.co.nz or clicking “unsubscribe” in our emails.


Who We May Disclose Information To

  • Service providers who assist us in delivering our Services (e.g. IT, marketing, customer support)
  • Professional advisors such as accountants, insurers and lawyers
  • Any other person or organisation you authorise
  • Third parties where permitted by the Privacy Act 2020 or other applicable law

Payment Card Details

We do not collect or store payment card details. Online payment transactions are processed by a secure, PCI DSS–compliant third-party payment processor. Your payment details are collected and held only by that provider.


Access, Correction and Retention

You agree that any information you provide to us is accurate and up to date. You can update your details through your SnapCatch account or the App at any time.

You may request access to or correction of your personal information. If we do not agree to make a correction, you may request that a statement noting the correction sought be attached to the information.

We retain your personal information only as long as necessary to fulfil the purposes set out in this Privacy Policy or as required by law.


Security of Information

We take reasonable steps to protect your personal information but cannot guarantee absolute security. Transmission of information is at your own risk.

We generally hold information on secure servers operated on Google Cloud. Where information is disclosed to an overseas entity, we ensure that comparable privacy protections apply.


Cookies

We use cookies to:

  • Provide customised content and materials
  • Conduct business and marketing analysis

All cookie-collected information is held by us and is not shared in a personally identifiable manner. You may disable cookies in your browser, but some website features may not function properly.


Links to Other Sites

Our website and/or App may contain links to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.


Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at info@snapcatch.co.nz.

Last updated: July 2025